Use this page for account access, password recovery, subscriptions, privacy requests, bug reports, and feedback about ride logging or park discovery features.
This is the public support page for the App Store listing and for users who need help outside the app.
If you cannot sign in, use the password reset flow in the app. If the reset link does not arrive or the confirmation page shows an error, contact us with the email address used for your account.
In-app purchases and subscriptions are managed through the App Store or Google Play. For billing, cancellation, and refund options, use the purchase management tools provided by the store where you subscribed.
To report abusive content, impersonation, spam, or another safety concern, include the profile, review, list, ride, or park involved and a short description of the issue.
For account deletion, data access, correction, or privacy questions, contact support@rideandlog.com from the email address connected to your account when possible.
When reporting a bug, include your device model, operating system, app version, screenshots if useful, and the steps that led to the issue.